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Terms and Conditions
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern toolsandleisure.co.uk’s relationship with you in relation to this website.
The term “toolsandleisure.co.uk” or “us” or “we” refers to the owner of the website whose registered office is 5 Hever Road, Edenbridge, Kent, TN8 5DH. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this website meet your specific requirements.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without toolsandleisure.co.uk’s prior written consent. To obtain mutual ‘linking’ contact us at sales@toolsandleisure.co.uk including a definition of your company (what you would like us to put on our link pages) and a graphic/logo if required. When we see our link on your site we will activate mutual linking.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
1 Purchasing products
1.1 To purchase from toolsandleisure.co.uk you must be over 18
1.2 By submitting your order you are offering to buy the goods at the price set out (which is inclusive of VAT) in the order and allowing us to use your personal details for the purposes of supplying these goods (address label for postage) only. We will not use your details for any other purposes without asking your consent and you may ask that your details be removed from our system by writing to the address above.
1.3 We currently deliver to mainland England, Wales and Southern Scotland. Delivery outside these areas may be available on request, but most certainly will incur an extra charge above that mentioned on our website. Please contact us for details and prices. Our delivery charges are set out in our Website and are based on weight of products.
1.4 We will acknowledge receipt of your order by sending an email to you at the email address you provide on your order form. This does not constitute acceptance of your order. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been provisionally approved by our credit/debit card processor we will dispatch your order. You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
1.5 Prices are checked regularly. However, if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed. If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we both have accepted your order and that it has been shipped. No contract will exist until we have confirmed this.
1.6 When processing your order through our website, all personal data, including your card number and other personal details are transmitted over secure connections. In addition to this, your card details cannot be viewed by us at all as they are transmitted over the bank's private network for authorisation and payment transactions.
2. Delivery
2.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. We may deliver the goods in several consignments but will not charge any extra delivery for this. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order, unless we advise you otherwise.
2.2 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
2.3 We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed.
3. Liability
3.1 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
3.2 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question
3.3 If you notify one of the problems above to us, our only obligation will be, at your option:
3.3.1 to make good any shortage or non-delivery;
3.3.2 to replace any goods that are damaged or defective; or
3.3.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
3.4 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
3.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
4. Cancellations and returns
4.1 You may cancel your contract with us for the goods you order by notifying us in writing at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract.
4.2 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk and we advise you to ensure goods are adequately insured during any return journey. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
4.4 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
5. Further information
5.1 We may not necessarily keep a copy of these Terms and Conditions and your order. We advise you to print a copy of them for your information in the future.
5.2 Any contract between us shall be governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute. All dealings, correspondence and contact between us shall be made or conducted in the English language.
5.3 All payments must be made at the time of placing the order by credit/debit card apart from schools/cheques (point 6.4 below). If we are unable to accept your order then we shall, at our option, either not debit your credit card or refund any money paid by you in respect of that order.
5.4 We reserve the right to make changes to this Web Site and these terms at any time.
5.5 If you wish to complain about any aspect of our service, please email us at toolsandleisure.co.uk.
6 Privacy
6.1 When you register, we need to know your name, e-mail address, and delivery address. This information is then used every time you order. We also need your telephone number that enables us to contact you urgently if there is a problem with your order.
6.2 We personalise your shopping experience by using your purchases to shape our recommendations to future customers. We also monitor customer traffic patterns and site usage to help us modify our store and add new features.
6.3 We use industry leading secure server technology (through Ekmpowershop.com) that implements Secure Socket Layering (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions everyday.
6.4 Account Customers (Schools ONLY). In this case payment is due and shall be paid within 30 days of the issue of the invoice to the school unless otherwise agreed in writing by toolsandleisure.co.uk. Where a payment has not been made by the customer to toolsandleisure.co.uk within the time specified we reserves the right to charge 4% per month from the date the invoice was issued until receipt of the monies outstanding. Any purchase contract overdue will render the entire account payable immediately. The Company reserves the right to look to the customer for full reimbursement of any legal bank or court fees and charges reasonably incurred in obtaining full payment for goods or in employing another party to obtain such payment.
6.5 Toolsandleisure.co.uk does not warrant that the toolsandleisure.co.uk's website is without errors, defects or viruses but toolsandleisure.co.uk takes all reasonable care to ensure that the site contains no errors, defects or viruses. Toolsandleisure.co.uk will not be liable for any claims, actions, demands, losses, damages and/or costs which a customer may suffer or sustain as a result of connection to or use of the toolsandleisure.co.uk website.
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