Terms and Conditions

The use of this website is subject to the following terms of use: If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern toolsandleisure.co.uk’s relationship with you in relation to this website.

The term “toolsandleisure.co.uk” or “us” or “we” refers to the owner of the website whose registered office is Administration, 37 Greshams Way, Edenbridge, Kent, TN8 5NY. The term “you” refers to the user or viewer of our website. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. The information on this web site is provided on an "as is" basis. 

To the fullest extent permitted by law, this Company:

Exclusions and Limitations

Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and 

Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. 

None of your statutory rights as a consumer are affected.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this website meet your specific requirements.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website, including the use of product images and descriptions, will result in a claim for damages and/or pursuit of a criminal offence.

Purchasing products

To purchase from toolsandleisure.co.uk you must be over 18. By submitting your order you are offering to buy the goods at the price set out in the order and allowing us to use your personal details for the purposes of supplying these goods (address label for postage) only. We will not use your details for any other purposes without asking your consent and you may ask that your details be removed from our system by writing to the address above or by email via our Customer Services page on our website. We will acknowledge receipt of your order by sending an email to you at the email address you provide on your order form. Bounced emails, that of an incorrect email address being submitted during the checkout, will result in no communication between us and you although your order will be processed and dispatched in the time frame chosen. toolsandleisure.co.uk is not registered for VAT so we do not charge vat on sales.


We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been approved by our credit/debit card processor we will dispatch your order. You will only own the Goods once they have been successfully delivered. Goods supplied are not for resale. Personal Cheque, all major Credit/Debit Cards (through 3rd party payment gateways) or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full prior to dispatch (cleared funds for cheque). All goods remain the property of the Company until paid for in full. We do not accept payments over the phone to comply with PCI guidelines.

Account Customers (Schools ONLY). In this case payment is due and shall be paid within 30 days of the issue of the invoice to the school unless otherwise agreed in writing by toolsandleisure.co.uk. Monies that remains outstanding by the due date will incur late payment interest at the rate of 4% above the prevailing Bank of England's base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future card transactions only.

When processing your order through our website, all personal data are transmitted over secure connections. In addition to this, your card details cannot be viewed by us at all as they are transmitted over the bank's private network for authorisation and payment transactions.


We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any late deliveries, loss or damage to the goods once they have been dispatched in accordance with your delivery instructions. We provide delivery time estimates and will not be liable for any delay. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. Delivery times do not include 1 working day, which we use for the processing and dispatch of your order. We may deliver the goods in several consignments but will not charge any extra delivery for this. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order, unless we advise you otherwise. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. When an order exceeds £70 GBP the order is entitled to free UK mainland delivery. We, in making this offer, determine the best delivery option to be made, 1-2 days or 3-5 days. This is dependent on the weight of your order. 

We currently deliver to several destinations - these can be found on the delivery section of our website. Delivery outside these areas may be available on request, but most certainly will incur an extra charge above that mentioned on our website. Please contact us for details and prices. 

Our delivery charges are clearly set out on our Website and are based on weight of products.

We reserve the right to refuse delivery to particular addresses, both UK, and Overseas, if we deem insufficient information has been provided at checkout, or we may feel that ‘risk‘ of non-delivery is expected. In this event we will confirm this in writing to the client, we do not need to provide a reason for this.


If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing/email at our contact address of the problem before, up to and including the 30 day period. Details can be found on our Customer Services page and on all web pages associated with www.toolsandleisure.co.uk.

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing of the problem within 7 working days of the delivery of the goods in question
If you notify one of the problems above to us, our only obligation will be, at your option: to make good any shortage or non-delivery; to replace any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you.

Cancellations and returns

You may cancel your contract with us for the goods you order by notifying us in writing at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give us any reason for canceling your contract.
If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk and we advise you to ensure goods are adequately insured during any return journey. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
Once you have notified us that you are canceling your contract, any sum debited to us from your credit/debit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. 


We are committed to protecting your privacy. When you register, we need to know your name, e-mail address, and delivery address. This information is then used every time you order. We also need your telephone number that enables us to contact you urgently if there is a problem with your order.
We personalise your shopping experience by using your purchases to shape our recommendations to future customers. We also monitor customer traffic patterns and site usage to help us modify our store and add new features.
Like most interactive web sites we use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Please refer to our Privacy and Cookies Policy - link can be found at the bottom of every webpage on our site.
We use industry leading secure server technology (through Ekmpowershop.com) that implements Secure Socket Layering (SSL) to protect your details and assist your shopping experience. SSL is the industry standard for encryption and enables millions of secure online transactions everyday.


We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.


The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company against any loss or damage, in whatever manner, howsoever caused.

Prices are checked regularly. However, if we find the price has changed when we receive your order we will contact you and ask if you wish to proceed. If you confirm that you do wish to proceed then please remember that we will still not be under an obligation to supply the goods until we have confirmed that we both have accepted your order and that it has been shipped. No contract will exist until we have confirmed this.


We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Customer Services link on our website.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it. To obtain mutual ‘linking’ contact us at links@toolsandleisure.co.uk or see our relevant linking/resource page on our website for more details. Submitting your details does not guarantee inclusion on our site.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


The laws of England and Wales govern these terms and conditions. By accessing this website and buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a purchase or agreement to purchase indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© www.toolsandleisure.co.uk 2020 All Rights Reserved | Updated 14.03 - 1st September 2019

« Back